BitPix Digital, LLC (“BitPix Digital”) is committed to protecting your privacy. This Privacy Policy (“Policy”) applies to those who visit (“Website”), which is owned and operated by BitPix Digital.

How Do We Collect, Use and Share Your Personal Information (“PII”) and Other Information?

Information you give us.

If you purchase a subscription to BitPix Digital’s Shoot Management Platform, we’ll ask for personal information, like your name, email address, telephone number or credit card to store with your account. The information we collect is used to provide the Website to you, to improve the quality of the Website, to communicate information about the Website, to provide you with support when you are using our Website, to bill your account for your subscription to the Website and to contact you about your account when necessary. Your information will never be sold to or shared with other companies or organizations for commercial purposes or otherwise, except as outlined in this Policy.

Information we get from your use of our services.

We collect information about how you use our Website. This information includes:

Log information

Like most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We link this automatically collected data to other information we collect about you.


We analyze usage data in order to maintain, enhance, or add to the functionality of the Website. We may use third party providers of analytics services including Google Analytics. Anonymized and aggregated information and analysis may be made public where desired by BitPix Digital. Third party analytics software will not share your PII or associate your PII with any other data held by them. To learn more about how Google uses the data it collects, visit

Use of Cookies

When you use the Website we may store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on the Website. We use cookies to help you navigate the Website as easily as possible, and to remember information about your current session. These are the Session Cookies and they are removed from your system when you close the web browser or turn off the computer. You must enable cookies on your web browser to use the Website.

You can set your browser to either reject all cookies, to allow only “trusted” websites to set them, or to accept only those cookies from those websites you are currently on.

Please note that if you wish to turn off the cookies in your web browser, you might not be able to take advantage of many features of our Website.

To learn how to delete or disable cookies in general, visit

How is customer information used?

BitPix Digital does not sell customer information to third parties.

BitPix Digital does not share customer information with third parties except as needed for BitPix Digital’s internal business purposes (for example, billing information may be shared with an outside bookkeeper).

Communications from the Website

We may use your email address to send our newsletters and/or marketing communications. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the emails you receive or by contacting us at [email protected]

We will send you announcements related to the Website on occasions when it is necessary to do so. For instance, if our Website is temporarily suspended for maintenance, we might send you an email.

Data Security

BitPix Digital will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of BitPix Digital, its partners, its employees and other customers of BitPix Digital's services. To protect the loss, misuse, and alteration of information that is collected from customers, BitPix Digital has appropriate physical, electronic, and managerial procedures in place.

The Website has industry standard security measures in place to protect against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials), we will encrypt that information via Secure Socket Layer (SSL).

Opt Out & Modifications

Customers may opt out of receiving notices of new or upgraded products from BitPix Digital by sending a request to [email protected] However, customers may not opt out of receiving information from BitPix Digital which is essential for maintaining or updating customers' accounts or system information.

Customers may access and modify their personal information via their online personal control panel/account information page. Third parties whose information is entered into the BitPix Digital Shoot Management Platform and who wish to correct or remove their information should contact the BitPix Digital customer who entered their information, if known. If additional assistance is required, please contact [email protected]

Disclosure of customer information and communications

BitPix Digital will not otherwise disclose its customers' personal and account information unless BitPix Digital has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of BitPix Digital, BitPix Digital's customers, or others, or where BitPix Digital has a good faith belief that the law requires such disclosure.

Do Not Track

Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. We do not use technology that recognizes DNT signals from your web browser.

Social Media Features and Features

Our Website includes social media features, such as the Facebook “Like” button, the “Share This” button or interactive mini-programs. Where we have your consent, these features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing them.

Links to Third Party Sites

Our Website contains links to other websites that are not owned or controlled by BitPix Digital. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Website and to read the privacy policies of each and every website that collects personal information.

Single Sign-On

You can log in to our Website using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address. Websites like Facebook Connect give you the option to post information about your activities on our Website to your profile page and to share information with others within your network.

Children’s Personal Information

BitPix Digital does not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Website without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to BitPix Digital through our Website, please contact us.


Amendments to this Policy will be posted to this URL and will be effective when posted. You should frequently visit this Policy to check for amendments. Your continued use of this Website or the Website following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Website, if you do not accept the terms of this Policy, or any modified version of this Policy.

Legal Disclosure

We reserve the right to disclose your personal data as required by applicable law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us.

California Privacy Rights

A business subject to California Civil Code section 1798.83 is required to disclose to its California customers, upon request, the identity of any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third parties' direct marketing purposes. Please note that under California law, businesses are only required to respond to a customer request once during any calendar year.

In addition, a business subject to California Business and Professions Code Section 22581 must allow California residents under age 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted. Your request should include a detailed description of the specific content or information to be removed. Please be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

If you are a California resident and would like to make such a request, e-mail us or contact us at: [email protected]

Revised: 10/17/2017

Document: PRIV_171017_1